State Bank of India (SBI) customers can now submit their living standards certificates through video calling, which was introduced in November 2021.
Here are the details on how to send a life certificate through a phone call:
Phase 1: Go to https://www.pensionseva.sbi/ and click on VideoLC at the top of the page.
Step 2: From the home screen of the PensionSeva mobile application, select “Video Life Certificate” from the drop-down menu.
Step 3: After entering the account number to which the pension will be credited, enter the captcha (which is not required when using the application).
Step 4: Check the box to authorize the authorizing bank (in this case SBI) to use your Aadhaar details for VLC and then click on ‘Verify Account’.
Step 5: If you are eligible for VLC, you will receive an OTP on the mobile number linked to your Aadhaar. Enter the OTP if you got one.
Step 6: Once the validation is successful, check the appropriate boxes to confirm the required certificates (self-declared).
Step 7: After submitting all required certificates listed in the drop-down menu, click “Continue”.
Step 8: At this point, you can either wait for a session or book another one.